# Look after your tenants. Questions, repairs, rent and notices, on every channel.

> Nolan Residents answers tenant questions, triages repair calls, and sends rent reminders and building notices, day or night. Try it free.

Source: https://getnolan.ai/ca/residents/

- Triages repair calls, day and night
- Answers tenant questions
- Rent reminders and notices

[Try for free](https://getnolan.ai/ca/signup/)[Book a demo](https://getnolan.ai/ca/demo/)

Triage repairs

### Takes every repair call. Gets your team when it can’t wait.

[More on Triage repairs](https://getnolan.ai/ca/residents/maintenance/)

Answer tenants

### Answers tenant questions. From your own rules.

[More on Answer tenants](https://getnolan.ai/ca/residents/tenant-questions/)

Remind rent

### Rent and renewal reminders. Sent on time, followed up.

[More on Remind rent](https://getnolan.ai/ca/residents/rent-reminders/)

Announce

### One message to every tenant. Replies answered.

[More on Announce](https://getnolan.ai/ca/residents/announcements/)

## What does an AI assistant for tenants do?

Nolan Residents answers your tenants for you. It answers their questions from your building rules, takes repair requests on any channel and checks how urgent each one is, sends rent and renewal reminders, and sends notices to a whole building. Urgent repairs go straight to a person on your team.

Updated October 27, 2026

## An example, start to finish One week in a 120-unit building

1. Monday Twelve tenants ask about parking, packages and the gym. Nolan answers eleven from your rules and puts one on your list.
2. Tuesday, 11:48 p.m. A leak through a ceiling. Nolan takes photos, judges it urgent and alerts your team by text and email.
3. Wednesday A water shut-off notice goes to every tenant on their own channel; Nolan answers the replies.
4. The 28th Rent reminders go out. On the 3rd, late tenants get a polite follow-up and their answers land on your list.

## At a glance

| Detail | Nolan |
| --- | --- |
| What it does | Takes repair requests and checks urgency, answers tenant questions, sends rent reminders and notices |
| Channels | Phone, text, email and chat |
| Hours | Day and night, every day |
| Languages | English and French |
| Urgent repairs | Your team is alerted right away, by text and email |
| Payments and legal notices | Stay with your team and your systems |
| Free trial | 14 days |

## Who it’s for

- Property managers whose phones ring all day with tenant questions
- Teams woken up at night for repairs that could wait
- Companies already using Nolan Leasing, so tenants keep the same assistant

## What it doesn’t do

- It doesn’t send contractors. Your team arranges every repair.
- It doesn’t collect rent.
- It doesn’t send legal notices.

## Other ways to do it

| Option | How it works | The catch |
| --- | --- | --- |
| Office hours and voicemail | Tenants call during the day and leave messages at night. | Questions pile up and urgent calls can sit in voicemail. |
| After-hours answering service | Live agents take messages and page your on-call person. | Billed per call or minute, no answers from your rules, no photos. |
| Nolan Residents | Answers from your rules, checks repair urgency, reminds and notifies, on every channel. | Your team still fixes, collects and decides. |

## What it costs

Nolan Leasing and Nolan Residents come in every plan. Essential is $99 a month, billed yearly, with 25 doors included, then $4 a door up to 100. Growth is $499 a month with 150 doors, and Scale $1,499 with 600. Every plan has a 14-day free trial, every channel and no per-user or setup fee.

[See every plan](https://getnolan.ai/ca/pricing/)

## Guides and tools on this topic

- [Quebec’s July 1 Lease Calendar: When Are Renewal and Rent Increase Notices Due?](https://getnolan.ai/ca/resources/quebec-lease-renewal-calendar-july-1/) For a Quebec lease ending June 30: when the renewal notice goes out, how long tenants have to answer, the TAL deadline, and the rules for new spring leases.
- [AI Leasing Agent vs Answering Service vs AI Receptionist in Canada: Costs Compared (2026)](https://getnolan.ai/ca/resources/ai-leasing-agent-vs-answering-service/) Detailed pricing, worked cost examples and channel, nurture and booking comparisons for answering services and AI leasing agents.
- [Can You Text Rental Prospects in Canada? What CASL Requires (2026)](https://getnolan.ai/ca/resources/text-rental-prospects-legally/) What Canada's anti-spam law requires when you text renters: replies to inquiries, the six-month window, sender ID, unsubscribes and French opt-out words.

## Questions before you start

### What does Nolan do with a maintenance request?

It takes the details and photos on any channel and checks how urgent it is. When it can’t wait, it gets a person on your team right away; the rest waits in your inbox for the morning.

### What can tenants ask Nolan?

Anything about their building: parking, packages, rules, rent dates. Nolan answers from the rules and policies you give it, and asks your team when it isn’t sure.

### Does Nolan collect rent?

No. It reminds tenants before rent is due and follows up when it’s late. Payments stay with the system you use today.

### How does Nolan reach each tenant?

On the channel each tenant uses, by text or email, in English or French.

### Do tenants need an app?

No. They call, text or email the way they do today.

### How do tenants get into Nolan?

Import them from a spreadsheet, then tell them the number, email and chat to use.

### What does it cost?

Nolan Leasing and Nolan Residents come in every plan. Essential is $99 a month, billed yearly, with 25 doors included, then $4 a door up to 100. Growth is $499 a month with 150 doors, and Scale $1,499 with 600. Every plan has a 14-day free trial, every channel and no per-user or setup fee.

## Hear Nolan answer as you, free.

Trained on your buildings in minutes. Try it before you add a card.

[Try for free](https://getnolan.ai/ca/signup/)[Call (437) 524-0487](tel:+14375240487)