# Rent and renewal reminders. Sent on time, followed up. > Nolan sends rent reminders by text or email, follows up on late rent and asks tenants about renewals before the lease ends. Source: https://getnolan.ai/ca/residents/rent-reminders/ Nolan reminds every tenant before rent is due, by text or email and in your words. When rent is late, it follows up politely. Before renewal season, it asks each tenant about their plans and tells your team what’s coming. [Try for free](https://getnolan.ai/ca/signup/)[Book a demo](https://getnolan.ai/ca/demo/) ## How do you remind tenants that rent is due? Nolan sends rent reminders before the 1st by text or email, on your schedule and in your words. When rent is late, it follows up politely and notes the tenant’s answer for your team. Before renewal season, it asks each tenant whether they plan to renew. It takes no payments and sends no legal notices. Updated October 27, 2026 ## What it does - **Reminds before the 1st**: Your schedule, your words, on each tenant’s channel. - **Follows up on late rent**: A polite nudge, and the tenant’s promised date noted for your team. - **Asks about renewals**: Renewing, moving out or wants to talk, months before the lease ends. - **Hands vacancies to Leasing**: A tenant moving out becomes a unit ready for Nolan Leasing to post. ## How does it work? 1. **Import your tenants**: Units, rent dates and lease ends, from your software or a spreadsheet. 2. **Set the schedule**: When reminders go out, what they say and when renewal questions start. 3. **Nolan sends and follows up**: Answers land in one list for your team, tenant by tenant. ## An example, start to finish One month of rent, and one renewal 1. The 28th Every tenant gets a reminder that rent is due on the 1st. 2. The 3rd Rent from 6C hasn’t been marked paid. Nolan follows up politely; Sam answers he’ll pay Friday. 3. The 3rd Your team sees Sam’s answer and the date he promised. 4. Months before the lease ends Nolan asks Lena whether she plans to renew. She does; your team sends the notice. ## What your team sees Who is renewing, who is leaving and who wants to talk, months ahead. - **Rent reminders sent**: How many went out, by text and by email. - **Late rent, noted**: Each tenant’s answer and the date they promised. - **Renewal plans**: Renewing, moving out or wants to talk, unit by unit. ## At a glance | Detail | Nolan | | --- | --- | | Rent reminders | Before rent is due, by text or email, in your words | | Late rent | Polite follow-ups; the tenant’s answer and promised date noted | | Renewals | Asks each tenant about their plans before renewal season | | Payments | Stay with the system you use today | | Legal notices | Stay with your team | | Tenants | Imported from a spreadsheet | ## Who it’s for - Teams that call tenants about late rent every month - Property managers who learn about move-outs too late - Quebec landlords planning around the July 1 lease calendar ## What it doesn’t do - It doesn’t collect rent or take payments. - It doesn’t send renewal, rent increase or legal notices. - It doesn’t charge late fees or threaten tenants. ## Other ways to do it | Option | How it works | The catch | | --- | --- | --- | | Your software’s automatic emails | A standard email before rent is due. | Often ignored, and no one follows up when rent is late. | | Calls by hand | Your team calls each late tenant. | Hours each month, and answers aren’t written down. | | Nolan | Reminders in your words, polite follow-ups, renewal plans gathered. | Your team marks rent paid, from the Rent tab or a CSV. | ## What it costs Nolan Leasing and Nolan Residents come in every plan. Essential is $99 a month, billed yearly, with 25 doors included, then $4 a door up to 100. Growth is $499 a month with 150 doors, and Scale $1,499 with 600. Every plan has a 14-day free trial, every channel and no per-user or setup fee. [See every plan](https://getnolan.ai/ca/pricing/) ## Guides and tools on this topic - [Quebec’s July 1 Lease Calendar: When Are Renewal and Rent Increase Notices Due?](https://getnolan.ai/ca/resources/quebec-lease-renewal-calendar-july-1/) For a Quebec lease ending June 30: when the renewal notice goes out, how long tenants have to answer, the TAL deadline, and the rules for new spring leases. - [What Deposits and Application Fees Can Landlords Charge in Each Province? (2026)](https://getnolan.ai/ca/resources/rental-deposits-and-application-fees-by-province/) Security and pet deposit limits and the rules on application and screening fees in Ontario, Quebec, BC, Alberta, Manitoba, Nova Scotia and Saskatchewan. - [Can You Text Rental Prospects in Canada? What CASL Requires (2026)](https://getnolan.ai/ca/resources/text-rental-prospects-legally/) What Canada's anti-spam law requires when you text renters: replies to inquiries, the six-month window, sender ID, unsubscribes and French opt-out words. ## Questions before you start ### Does Nolan collect rent? No. It reminds tenants and follows up when rent is late. Payments stay with the system you use today. ### Does it send renewal or rent increase notices? No. Nolan asks tenants about their plans and tells your team. Legal notices stay with you. ### Can I write the reminders myself? Yes. Reminders go out in your words, on your schedule, by text or email. ### How does Nolan know who has paid? Your team marks rent paid from the Rent tab or a CSV. A tenant who says “I paid” is passed to your team to check. ### Is it on by default? No. Rent reminders and late-rent follow-ups each have their own switch. ### When does it ask about renewals? Ahead of each lease’s end, so your team knows in time to send its own notices. In Quebec, that means planning around the July 1 calendar. ### What does it cost? Nolan Leasing and Nolan Residents come in every plan. Essential is $99 a month, billed yearly, with 25 doors included, then $4 a door up to 100. Growth is $499 a month with 150 doors, and Scale $1,499 with 600. Every plan has a 14-day free trial, every channel and no per-user or setup fee. ## Know who’s renewing before move-out season. Import your tenants and set your first reminder in minutes. [Try for free](https://getnolan.ai/ca/signup/)[Book a demo](https://getnolan.ai/ca/demo/)