# Answers every lead in minutes. In any language. > Nolan answers listing emails, texts, chats and missed calls within minutes, day or night, in the renter’s language. Every lead in one inbox. Source: https://getnolan.ai/leasing/answer-leads/ Listing emails, texts, website chats and missed calls land in one inbox. Nolan answers each one from your listing details, in the renter’s language, at 11 p.m. as well as 11 a.m. [Try for free](https://getnolan.ai/signup/)[Book a demo](https://getnolan.ai/demo/) ## How do you answer every rental inquiry, even after hours? Nolan answers listing emails, texts, website chats and missed calls within minutes, day or night, in the renter’s language. It replies from your listing details, never makes up a fee, a rule or a unit, and passes anything it isn’t sure of to your team. Every conversation lands in one inbox. Updated October 27, 2026 ## What it does - **Every channel, one inbox**: Emails from Zillow, Apartments.com and Facebook Marketplace, texts, website chats and missed calls. - **From your listings**: Rent, pets, parking, dates. It never makes up a fee, a rule or a unit. - **In the renter’s language**: Each renter is answered in the language they wrote in. - **Hands off when unsure**: It says so, takes the question and passes it to your team. ## How does it work? 1. **Connect your channels**: Forward listing emails, add website chat and give Nolan a number for texts and calls. 2. **Choose send or review**: Let Nolan reply on its own, or read each draft before it goes out. 3. **Leads get answered**: In minutes, with a showing offered, and everything saved on the renter’s record. ## An example, start to finish A renter writes at 11 p.m. 1. 11:04 p.m. Maya writes from a listing site: “Is 4B still available? Are cats OK?” 2. 11:06 p.m. Nolan answers from the listing: yes, available November 1, cats welcome. It offers Thursday at 6:30 p.m. 3. 11:09 p.m. Maya takes the time. The showing goes on the agent’s calendar. 4. Next morning Your team sees one record: what Maya asked, what Nolan said and the showing booked. ## What your team sees One record per renter, whatever channel they used. - **What they asked**: The message, the unit and the listing site it came from. - **What Nolan said**: Every reply, with the time it took. - **What happens next**: The showing offered, or the question waiting for your team. ## At a glance | Detail | Nolan | | --- | --- | | Channels | Listing-site emails, texts, website chat and missed calls | | Reply time | Within minutes, day or night | | Languages | Any language the renter writes in | | Answers from | Your listings: rent, pets, parking, dates | | Send or review | Nolan sends on its own, or you approve each draft | | Partnership with listing sites | Not needed: any site that emails you works | ## Who it’s for - Teams that get more inquiries than they can answer quickly - Property managers whose leads come in at night and on weekends - Companies whose renters write in more than one language ## What it doesn’t do - It never makes up a fee, a rule or a unit. What it doesn’t know goes to your team. - It doesn’t decide who rents. It answers, books and records. - It doesn’t text renters who never wrote to you. ## Other ways to do it | Option | How it works | The catch | | --- | --- | --- | | Answer yourself | Your team replies between other work, during office hours. | Evening and weekend leads wait until morning, and many have moved on. | | Hire a leasing assistant | A person answers every channel during their shift. | A salary, and still no answers outside the shift. | | Nolan | Every inquiry answered from your listings within minutes, around the clock, in one inbox. | Questions your listings don’t answer still go to your team. | ## What it costs Nolan Leasing and Nolan Residents come in every plan. Essential is $99 a month, billed yearly, with 25 doors included, then $4 a door up to 100. Growth is $499 a month with 150 doors, and Scale $1,499 with 600. Every plan has a 14-day free trial, every channel and no per-user or setup fee. [See every plan](https://getnolan.ai/pricing/) ## Guides and tools on this topic - [How to Answer Rental Inquiries After Hours Without Hiring](https://getnolan.ai/resources/answer-rental-inquiries-after-hours/) Five ways to answer rental calls, texts and emails after hours without hiring: voicemail, on-call, self-scheduling, answering services and AI agents, with cost. - [Rental Inquiry: What It Means and How to Respond (2026)](https://getnolan.ai/resources/how-to-respond-to-rental-inquiries/) What a rental inquiry is and how to answer one by phone, text and email, with copy-ready scripts and the steps that get showings booked. - [How to Answer Zillow, Apartments.com, Zumper, Craigslist and Facebook Marketplace Leads After Hours](https://getnolan.ai/resources/answer-listing-site-leads-after-hours/) Where Zillow, Apartments.com, Zumper, Craigslist and Facebook Marketplace send renter inquiries, and how to answer each one at night and on weekends. - [How Do You Text Rental Prospects Legally? 10DLC and TCPA Rules (2026)](https://getnolan.ai/resources/text-rental-prospects-legally/) Why unregistered business texts get blocked, what 10DLC registration costs and takes, and the FCC rules for replies, reminders, marketing texts and STOP. ## Questions before you start ### How fast does Nolan answer a rental inquiry? Within minutes, day or night, on the channel the renter used. ### Which listing sites does it work with? Any site that emails you the renter’s message, including Zillow, Apartments.com and Facebook Marketplace. No partnership needed. ### Can I check replies before they go out? Yes. Let Nolan send on its own, or review each draft first. ### What happens when Nolan doesn’t know an answer? It says so, takes the question and passes it to your team. It never makes up a fee, a rule or a unit. ### Does it work with Facebook Marketplace leads? Yes, when Marketplace emails you the renter’s message. Nolan answers by email or text on the number the renter gives. ### Will renters know they are talking to an AI? Nolan can introduce itself as your company’s AI assistant, and passes the conversation to your team when a renter wants a person. ### Can I set a tone or rules for replies? Yes. Set what Nolan may say, what it must hand off and whether it sends on its own or waits for your approval. ### What does it cost? Nolan Leasing and Nolan Residents come in every plan. Essential is $99 a month, billed yearly, with 25 doors included, then $4 a door up to 100. Growth is $499 a month with 150 doors, and Scale $1,499 with 600. Every plan has a 14-day free trial, every channel and no per-user or setup fee. ## No lead waits until morning. Try Nolan on your own listings and see how fast it answers. [Try for free](https://getnolan.ai/signup/)[Book a demo](https://getnolan.ai/demo/)