Texting
Renters text. Nolan texts back, day and night.
Nolan replies to texts the way it answers calls: from your listings, toward a booked showing, in the renter’s language.
What it does
Replies to every text
Questions about rent, pets, parking and availability, answered from your listings at any hour.
Books the showing by text
It offers open times, books one and confirms it in the same thread.
Finds the right unit
With many listings, Nolan asks when they want to move in, their budget and how many bedrooms in one text, then narrows your units down. Nothing fits? It offers the closest match, or your units nearest the area they asked for, with how far away they are.
Texts the units that fit
When several still fit, it texts the list with a link to each unit, or emails it if they prefer.
Picks up after a missed call
A caller you missed gets a text, so the conversation continues where it’s easiest for them.
Only texts people who reached out
Nolan answers renters who texted, and texts first only after a missed call, about a showing they booked or, if you turn follow-ups on, about the unit they asked about. It doesn’t send marketing.
Respects opt-outs
Nolan never replies to STOP, ARRÊT or another opt-out word.
Reminds before the showing
A text before each showing booked on a call or by text, sent only to renters who agreed to it. They can answer to confirm or cancel.
Asks renters to confirm
Renters are asked to confirm before the showing. Turn it on, and showings nobody confirmed by your cut-off are cancelled, so the time goes back to other renters. After a no-show, one click offers a new time.
Follows up when they don’t book
If you turn it on, a renter who asked about a unit and didn’t book hears from Nolan a day, three days and a week later, about that unit only. Any answer goes to Nolan, and it stops when they book, reply STOP or your team writes.
Set up in three steps
- 1
Get your Nolan number
One local number for calls and texts, to put on your listings.
- 2
Put it on your listings
A Canadian number texts Canadian phones from day one, with no carrier registration.
- 3
Choose draft or send
Let Nolan send replies on its own, or have it draft them for your team to approve.
What your team sees
Every thread in one inbox
Texts sit in the renter’s thread with their calls, chats and emails.
Draft or send
Approve Nolan’s texts before they go, or let it send and read along.
A page per renter
Name, number, the unit they want and the showing they booked.
Live demo
Don’t take our word for it. Call Nolan.
Nolan is answering right now for Maple Street Properties, a sample property manager with three rentals in Toronto. Play the renter: ask about the rent, hydro, pets or parking, then book a showing.
Try asking
In English or French, day and night. Calls are recorded and we keep the transcripts to improve Nolan. The rentals are samples, so no one will be at the showing.
Text Nolan from this page
The same Nolan as our text line, right in your browser. It isn’t a real text message.
Guides on this topic
How to Respond to a Rental Inquiry in Canada (2026)
What to say when a renter calls, texts or emails about your listing in Canada: copy-ready scripts, the questions to ask, and what CASL means for texts.
How to Reduce Rental Showing No-Shows in Canada (2026)
Why renters miss showings and what gets them there: fast booking, text confirmations, reminders, light pre-qualification and provincial notice rules.
How to Answer Rental Inquiries After Hours in Canada
Ways to answer rental inquiries after hours in Canada without hiring: voicemail to text, on-call, self-booking, answering services and AI, in CAD.
Answer Kijiji, Rentals.ca and Marketplace Leads After Hours
Where Kijiji, Kangalou, Rentals.ca, Zumper, PadMapper and Marketplace send renter inquiries, and how to answer each one at night and on weekends.
Texting questions
Do I need to register to text renters in Canada?
No carrier registration is needed for a Canadian local number to text Canadian phones. Texts to US phone numbers are the exception: US carriers require registration first.
Can Nolan text renters who contacted me?
Yes, it only ever replies. CASL’s consent rules don’t apply to a message that answers a person’s inquiry (Electronic Commerce Protection Regulations, section 3(b)). Anything beyond replies, like marketing other units, needs consent.
What if a renter writes STOP?
Nolan stays silent on STOP, ARRÊT and other opt-out words. For STOP and the other English keywords, the carrier confirms the opt-out and blocks later texts to that number.
Can Nolan text first, for reminders or follow-ups?
Yes, for a reminder before a showing, sent only to renters who booked and agreed to it, and for a text back after a missed call. If you turn follow-ups on, Nolan also checks in up to three times with a renter who asked about a unit and didn’t book, about that unit only. Nolan doesn’t send marketing texts.
What does texting cost?
Texts are unlimited on every plan.
Text Nolan now.
Try our demo line from your phone or from this page, then book a 20-minute demo.