Skip to content
Nolan

From vacant unit to happy tenant.

Nolan lists your empty units, touches up their photos, then answers every renter and tenant by phone, text and email, day or night, in English or French. It books showings, takes maintenance requests and brings in your team when it’s urgent.

Trained on your listings in minutes. Call it before you add a card.

Warm white brick apartment building with black steel windows on a summer afternoon
  1. Posting unit 4B…Posted unit 4BAuto-listing

    • KijijiPosted
    • KangalouPosted
    • Rentals.caPosted
  2. Reading a new text…Maya texted at 9:14 p.m.Every text answered

    MayaHi! Is the 2 bed still free for Nov 1? I have a dog.

  3. Checking the details…Checked the detailsPrequalification

    Unit 4B onNov 1Free

    Pet policydogsWelcome

    Incomeasked MayaMeets your rule

  4. Writing back…Replied in 40 secondsAnswers in seconds

    MayaIs the 2 bed still free for Nov 1? I have a dog.

    NolanYes, 4B is free Nov 1 and dogs are welcome. Want to see it Thursday at 6:30 p.m.?

  5. Booking the showing…Showing bookedShowing booking

    Google CalendarThu 6:30 p.m.· Unit 4B

    Maya and LenaInvite sent

  6. Updating the CRM…Lease marked signedLease tracking

    Maya· Unit 4BSigned

    Moves inNov 1Unit off the market

  1. Answering a call…Jordan called after hoursMaintenance requests

    JordanThere’s water coming through my bathroom ceiling. It won’t stop.

  2. Checking how urgent it is…Marked as an emergencyChecks how urgent

    Active leakwaterEmergency

    CRMrequest #2318Emergency

    Marc· on call tonightAvailable

  3. Answering Jordan…Told Jordan help is comingTenant answers

    JordanThere’s water coming through my bathroom ceiling.

    NolanThis is urgent, Jordan. I’m getting Marc, who handles emergencies for your building, on the line now.

  4. Transferring the call…Call transferred to MarcUrgent to a person

    Jordan and MarcOn the line

    Request #2318water leakEmergency

Every channel renters use

  • Listing sites
  • Phone
  • Website chat
  • Texts
  • Email
  • Facebook
  • Instagram

Fill your units. Keep your tenants happy. Nolan advertises your units, books visits and answers tenant questions and repair calls.

List units

Writes your listings. Posts them everywhere.

  • Kijiji
  • Facebook Marketplace
  • Rentals.ca
  • Zumper
  • Kangalou
  • Louer.com

Nolan · Listing agent

  1. Choosing where your units come from…Imported your spreadsheet

    • Spreadsheetunits.csvImported
    • Buildium
  2. Reading your vacancies…Found 3 vacant units in your spreadsheet

    units.csvImported just now

    UnitBedsSizeRentAreaAvailable

    4B2 bd850 sq ft$2,350PlateauNov 1

    2A1 bd620 sq ft$1,650RosemontNov 15

    6C3 bd1,100 sq ft$2,950Mile EndDec 1

  3. Writing the listing for unit 4B…Wrote the listing for 4B in English and French

    Bright 2-bedroom near Parc Laurier, available November 1

    Hardwood floors, in-unit laundry and a balcony.

    2 bd850 sq ft$2,350Pets welcome

    Wording checked

  4. Posting to 3 sites…Posted on 3 sites

    • KijijiPosted
    • KangalouPosted
    • Rentals.caPosted
  5. Waiting for renters…First inquiry 4 minutes later

    Maya R. · KangalouIs 4B still available? I can visit Thursday.

    NolanYes, 4B is available. Thursday at 6:30 p.m. is open. Should I book it for you?

Show online

Puts your units on your site. Or on ours.

Nolan · Your website

  1. Adding Nolan to your website…Added to your website

    Maple Street Rentalsmaplestreetrentals.comAdd to websiteAdded

    • Or send it toWhoever runs your siteSent to [email protected]
    • Check my sitemaplestreetrentals.com/rentalsFound and live

    Shows only vacant unitsUpdates itself when a unit rents

  2. Showing your vacant units…Your 3 vacant units, in your colours

    maplestreetrentals.com/rentals

    Maple Street RentalsAvailable now

    • 4B · Plateau2 bd · $2,350Nov 1Book a visit
    • 2A · Rosemont1 bd · $1,650Nov 15Book a visit
    • 6C · Mile End3 bd · $2,950Dec 1Book a visit

    Your brand colourEnglish and FrenchAlso on Google, at getnolan.ai/rentals

  3. Maya is looking at 4B…Maya picked a visit time on 4B

    4B · Plateau2 bd · 850 sq ft · $2,350
    Pick a visit time
    • Mon, 6:00 p.m.
    • Wed, 5:00 p.m.
    • Thu, 6:30 p.m.

    NameMaya R.Mobile phone(514) 555-0142

    MessageIs parking included?Book my visit

    Only open times on your calendarName, contact and message. Nothing else.

  4. Sending it to Nolan…Booked and answered in 1 minute

    Maya R. · Your website4B · Thursday, 6:30 p.m. with Ana L.In your inbox

    Maya R. · Website formIs parking included?

    Nolan · TextHi Maya, it’s Nolan from Maple Street Rentals. Parking is $75 a month, one spot behind the building. You’re booked Thursday at 6:30 p.m. with Ana.

Advertise

Runs ads that find renters. And funds the winners.

  • Google
  • Meta
  • Instagram

Nolan · Ad studio

  1. Reading your website…Read your brand from your website

    maplestreetrentals.comRead just now

    • Logo
    • Colours#1F5C4A#F4EFE4#E3A64A
    • FontsGeorgia headingsArial text
    • VoiceWarmPlain-spokenNeighbourly
  2. Gathering what we know about 4B…Gathered everything about 4B

    2 bd850 sq ft$2,350/moFree Nov 1Pets welcomeIn-unit laundryBalconyNear Parc Laurier

    Fromyour spreadsheetyour listingyour website

  3. Touching up your photos…Made your photos look their best

    Before
    After

    BrighterStraightenedCropped for each formatNothing added or removed

  4. Designing ads in your brand…Designed 24 ads in your brand

    • Dogs welcome hereBook a showing
    • Laundry in the unit
    • $2,3502 bd · Free Nov 1
    • Five minutes to the park
    • See it tonight
    • Your balcony is waitingMaple Street Rentals
    • Hardwood, light, space
    • +16more

    SquareStoryLandscapeYour colours and fontsWording checked

  5. Launching on 3 platforms…Launched on 3 platforms

    • FacebookFeed and Marketplace8 adsLive
    • InstagramFeed and Stories8 adsLive
    • GoogleSearch and Maps8 adsLive

    $15 a day25 km around the PlateauHousing ad rules applied

  6. Watching which ads bring inquiries…Moved your budget to the ads that work

    AdInquiries this week

    Dogs welcome here14▲ More budget

    Five minutes to the park9▲ More budget

    Laundry in the unit6▲ More budget

    Hardwood, light, space + 15 more0Paused

    Checked every dayNew versions replace the paused ones

Answer leads

Answers every lead in minutes. In any language.

Renter inbox
  1. 11:42 p.m.4 new tonight
  2. Maya R.Les chiens sont acceptés?Answered
  3. Jordan P.Can I bring my cat?Answered
  4. Lena O.What’s included in the rent?Answered
  5. Sam D.Missed call · text sentAnswered

Maya R. · KijijiBonjour! Les chiens sont acceptés? Le 4B est libre en novembre?

  • Asking about 4B, from your Kijiji listing
  • Pets allowed · free November 1, from your listing
  • Replying in French

NolanOui, les chiens sont acceptés et le 4B est libre dès le 1er novembre. Je peux vous le faire visiter jeudi à 18 h 30 ou samedi à 10 h. Quel moment vous convient?

Sent by text

9 more answered tonight

Take calls

No more leads lost to voicemail. Books on the call.

Incoming call

Jordan P.Forwarded from your line · 8:14 p.m.

  • Matched 2 units: Maple St, Park Ave
  • Showing booked: Thursday, 6:30 p.m.
  • Call summary sent to your team
  1. Jordan P.Hi, I need a two-bedroom under $2,400. I have a dog.

  2. NolanMaple Street and Park Avenue both fit, and dogs are welcome. Want to see Maple Street on Thursday?

  3. Jordan P.Thursday works.

  4. NolanYou’re booked for Thursday at 6:30 p.m. I’ll text you the details.

Qualify

Qualifies every renter. Against your criteria.

Nolan · Qualifying

  1. Checking where 4B is…4B is in Montréal: Quebec rules apply

    • Nolan asks
    • Which unit
    • When they want to move in
    • Whether they have pets
    • Nolan never asks
    • How many people will live there
    • Who will live with them
    • Children’s ages

    Set by Quebec’s human rights commissionFewer questions than in Ontario

  2. Asking Maya a few questions…Asked Maya the same questions as everyone

    1. When would you like to move in?
    2. November 1st
    3. Any pets coming with you?
    4. Just my cat, Miso
    • Unit4B
    • Move-inNov 1
    • Pets1 cat
    • Cats allowed in 4B
  3. Updating your pipeline…Maya is marked qualified

    Maya R.From your website · (514) 555-0142Qualified

    1. New
    2. Qualified
    3. Showing booked
    4. Showed
    5. Applied
    6. Leased
    • Unit4B · Plateau
    • Move-inNov 1
    • ShowingThu, 6:30 p.m. · Ana

    Nolan never approves anyoneYou decide who rents

Book visits

Books the showing. With the right agent.

Nolan · Showing scheduler

  1. Checking your team’s calendars…Ana is free Thursday at 6:30 p.m.

    • ALAna L.Google CalendarFree Thursday at 6:30 p.m.
    • MDMarc D.OutlookBusy Thursday evening
  2. Finding open times for Maya…Maya picked Thursday at 6:30 p.m.

    • Mon, 6:00 p.m.
    • Wed, 5:00 p.m.
    • Thu, 6:30 p.m.
  3. Booking the showing…Showing booked with Ana

    Showing booked

    Thursday, 6:30 p.m.

    Maple Street · 2 bedrooms · with Ana L.
    Added to Ana’s Google Calendar
  4. Sending the confirmation…Confirmation sent to Maya

    Nolan · Text messageYou’re booked for Thursday at 6:30 p.m. at Maple Street. Ana will meet you there.

Follow up

Fewer no-shows. Fewer lost leads.

  • Google Calendar
  • Outlook

Triage repairs

Takes every repair call. Gets your team when it can’t wait.

Nolan · Maintenance

  1. Answering Lena’s call…Lena called about a leak11:48 p.m.

    Lena O. · PhoneWater is coming through my bathroom ceiling.

    NolanSorry about that, Lena. Is it still coming in? If you can, turn off the valve under the sink and put towels down.

    • Unit3C · 120 Maple St
    • CallAnswered live
  2. Checking how urgent it is…Checked how urgent it is11:49 p.m.

    • Active leak from the ceilingWater still coming inUrgent
    • 2 photos from LenaSent by text

    Unit below may be affectedValve turned off

    1. New
    2. Urgent
    3. Your team
    4. Done
    Can’t wait: a person on your team now
  3. Getting the person on call…Got the person on call11:50 p.m.

    Handed to your team

    Marc D. · on call tonight

    Called and texted with the details and photos

    Nolan · Text to LenaMarc from Maple Street Rentals is calling you now.

    Lena O.Thank you, that was fast.

    1. New
    2. Urgent
    3. Your team
    4. Done
  4. Sorting tonight’s other requests…Not urgent? It waits for morning11:56 p.m.

    • Dripping kitchen faucetJordan P. · 1B · website chatMorning list
    • Tonight3
    • Urgent1
    • Morning2
    Details and photos saved for your team

    Every request in one inboxYour team decides what’s next

Answer tenants

Answers tenant questions. From your own rules.

Nolan · Tenant inbox

  1. Reading tonight’s messages…4 tenant questions tonight9:12 p.m.

    • Lena O. · 3CWhere can my guests park?
    • Sam D. · 6CWhat’s the package room code?
    • Maya R. · 2ACan I paint my bedroom?
    • Jordan P. · 1BCan I sublet for the summer?
  2. Checking your building rules…Answered from your building rules9:13 p.m.

    Maya R. · TextCan I paint my bedroom?

    NolanYes, in a light neutral colour, as long as it’s repainted before you move out.

    Maya R. · TextPerfect, thank you!

    From your building rulesSaved in the conversation

  3. Checking with your team…Asked your team when unsure9:15 p.m.

    • Can I sublet for the summer?Jordan P. · 1BYour turn

    Nolan · Chat to JordanGood question. I’ve asked Ana on our team, and she’ll get back to you tomorrow.

    1. Asked
    2. Your team
    3. Answered
    3 answered, 1 for your team

Remind rent

Rent and renewal reminders. Sent on time, followed up.

Nolan · Rent and renewals

  1. Sending rent reminders…Rent reminders sentOct 28

    Rent is due November 1

    Sent to 42 tenants

    By text and email, at 9:00 a.m., in your words
    • Sent42
    • By text30
    • By email12

    Your scheduleEach tenant’s channel

  2. Following up on late rent…Followed up on late rentNov 2

    Nolan · TextHi Jordan, rent for 1B was due November 1. Can you send it by Friday?

    Jordan P.Sorry! Sending it tomorrow.

    • Unit1B
    • DueNov 1
    • PromisedNov 3
    Noted for your team
  3. Asking about renewals…Asked about renewalsMar 1

    • Maya R. · 2ALease ends June 30Renewing
    • Sam D. · 6CLease ends June 30Moving out
    • Lena O. · 3CLease ends July 31Wants to talk

    On your scheduleAnswers saved for your team

  4. Updating your team’s list…Your team knows what’s comingMar 2

    6C · free July 1
    • 6CReady for Nolan Leasing to post3 bd · free July 1
    • Call Lena about her renewalOn your team’s list
    1. Notice
    2. Listed
    3. Showings
    4. Leased

Announce

One message to every tenant. Replies answered.

Nolan · Announcements

  1. Writing the announcement…Wrote the announcementMon, 4:00 p.m.

    120 Maple St · 24 units
    Water off Tuesday, 9 to 11 a.m. For pipe repairs. Please fill a jug the night before. The laundry room is off too.

    TextEmailEach tenant’s own channel

  2. Sending to 24 tenants…Sent to every tenantMon, 4:01 p.m.

    • Tenants24
    • By text19
    • By email5
    • Sam D. · 6CBy emailDelivered
    • Jordan P. · 1BBy textDelivered
  3. Answering the replies…Answered the repliesMon, 4:20 p.m.

    Lena O. · TextWill the laundry room work?

    NolanNo, it’s off too. Everything’s back by 11 a.m.

    Jordan P. · ChatCan my cleaner still come at 10?

    7 replies answered

    1 question sent to your team

Report

See every building at a glance. Leasing and maintenance, ready for owners.

Nolan · Reports
Property reportMaple StreetLast 30 days
Inquiries64
Showings23
Leases signed6
Days on market12
  • Inquiries64
  • Showings booked23
  • Attended18
  • Applications9
  • Leases6

Top sources

  • Listing emails46%
  • Phone31%
  • Website chat23%

Maintenance

  • Requests18
  • Urgent, to your team3
  • Waited for morning15

Two jobs, one assistant. Nolan is there from the day a unit opens up to long after the tenant moves in.

Nolan Leasing

Fill vacant units

See Nolan Leasing
A unit opens up

Get renters

  • Auto-listing and de-listing
  • Ads that optimize themselves
  • Listing landing pages
  • Listing pages on your site
A renter reaches out

Answer and book

  • Every call, text, chat and email answered
  • Prequalification, by your criteria
  • Showings booked with the right agent
  • Reminders and confirmations
  • Follow-ups until they book
Nolan Residents

Look after your tenants

See Nolan Residents
They move in

Support tenants

  • Tenant questions, from your rules
  • Rent reminders and late-rent follow-up
  • Renewal reminders and plans
  • Announcements to a building
Something breaks

Handle maintenance

  • Requests on every channel, with photos
  • Checks how urgent each one is
  • Urgent ones to a person on your team
  • The rest waits in your inbox for morning
Under every step
  • One inbox
  • Learns your business
  • English and French
  • Wording checked
  • Hands off when unsure
Inbox and pipeline

Every renter, one record. Nolan keeps the conversation, the unit and the showing together, so your team picks up exactly where Nolan left off.

Book a demo

Connects to the tools you run on. Works with the software you already use.

  • Kijiji
  • Rentals.ca
  • Zumper
  • Facebook Marketplace
  • Buildium
  • DoorLoop
  • Rent Manager
  • Yardi Breeze
  • Hopem
  • Building Stack
  • Kompas
  • HubSpot
  • Google Calendar
  • Outlook Calendar (Microsoft 365 and Outlook.com)
  • Zapier
  • Make

Three plans. No setup fee. No per-user fee. Your whole team included.

Essential

Small teams, 1 to 100 doors

$99a month, billed yearly

Includes 25 doors, then $4 a door.

Answers, books and follows up with every renter and tenant.

Try Essential free

Growth

Property managers, up to 500 doors

$499a month, billed yearly

Includes 150 doors, then $2.50 a door.

Plugs into your software and reports to your owners.

Try Growth free

Scale

Portfolios of more than 500 doors

$1,499a month, billed yearly

Includes 600 doors, then $2 a door.

A success manager, white label and a security review.

Try Scale free

Example: a $2,000 unit loses about $66 of rent each day it sits empty. Essential is $99 a month. Call your Nolan free, no card. Add a card to start your 14-day trial; nothing is charged until day 15. Ads add-on on any plan: we run them for you, $99 a month per building with live ads, plus $149 once per building to launch. Texts, emails and chat are never metered. Voice overage $0.28/minute.

Questions before you start.

What does Nolan do with a maintenance request?

It takes the details and photos on any channel and checks how urgent it is. When it can’t wait, it gets a person on your team right away; the rest waits in your inbox for the morning.

Does it speak French?

Yes. Nolan speaks Quebec French and English and switches languages whenever a caller does. Our French demo line is 438 839-3121.

Does it work with my property management software?

Nolan connects to the main property management and CRM tools, and works without one too: import your units from a spreadsheet. Check the integrations page for yours.

What does getting started involve?

Sign up and give Nolan your website or a spreadsheet of your units. In a few minutes you can call it and hear it answer as you. Start your 14-day trial when you’re ready. Want a hand? Book a free 20-minute call with our team.

How does the free trial work?

Sign up and call your Nolan free, before you add a card. When you’re ready, add a card to start your 14-day trial. Nothing is charged until day 15, and you can cancel from your account until then. Sales tax is added where it applies.

Which calendar does it use?

Google Calendar or Outlook. Nolan offers open times within the showing hours you choose, and your other appointments block those times.

Hear Nolan answer as you, free.

Give Nolan your website. In a few minutes it knows your units and your building rules, and you can call it before you add a card.